Frequently Asked Questions
How can I order?
Please refer to our order page for details.
Do you do custom cakes?
Yes, we do upon request. We love experimenting with flavours, textures and colours for our custom cakes! Thus, please share whatever flavours or inspirations that you come across and we will be more than happy to bake it for you! We also provide suggestions and ideas to fit your occasion and taste!
Do you deliver?
Yes, please refer to our order page.
How do I handle my Cravery goodies after pickup or at home?
Pick up: All our products are packaged carefully to ensure that they do not move while in transit. It is preferable to secure any package on flat leg room in your car's passenger seat or on someone’s lap. Please note that nothing falls on the package and to have the air conditioner on.
At home: Refrigerate the goodies or cake on a flat position if not eaten immediately. It is best to eat your baked goodies at room temperature so get it out of the refrigerator 1 hour before serving for cakes and cupcakes and 2.5-3 hours for brownies, cookies, and s'mores bars.
- Don’t leave your cravery goodies in hot conditions and under sunlight.
- To cut your cake, use a sharp knife to ensure a clean cut and clean the knife between cutting each piece.